These Terms & Conditions govern your use of the pj365 platform, including all betting, casino, payment, and account services. By registering or using pj365, you confirm that you have read, understood, and agreed to every provision set out in this document. Please read carefully before placing your first bet or accessing any pj365 game.
The pj365 Terms & Conditions are structured around six core areas. Understanding each area helps you use the platform confidently and avoid any misunderstanding about your rights and obligations as a player.
All pj365 account holders must be 21 years of age or older. Registration requires accurate personal information. One account per person is permitted — duplicate accounts are subject to immediate closure and forfeiture of funds.
All bonuses issued by pj365 are subject to wagering requirements detailed in the relevant promotion terms. Bonus abuse — including matched betting via multiple accounts — will result in bonus cancellation and possible account suspension.
All transactions on pj365 are processed in Pakistani Rupees (PKR). Withdrawals are processed only to accounts that have completed identity verification. JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transfers are supported.
All bets placed on pj365 are subject to the specific rules of the relevant sport or game. pj365 reserves the right to void bets placed in error, at incorrect odds, or in circumstances that constitute unfair advantage or data manipulation.
You are solely responsible for maintaining the confidentiality of your pj365 login credentials. Any activity carried out using your account credentials is your responsibility. Report suspected unauthorised access to pj365 support immediately.
pj365 is committed to responsible gaming. All players have access to deposit limits, session controls, and self-exclusion tools. Players who breach the 21+ age requirement will have accounts closed and all funds returned to verified payment sources.
1.1 These Terms & Conditions apply to all products and services offered by pj365, including but not limited to sports betting, live casino, slot games, virtual sports, and any other gaming products accessible via the pj365 platform at pj365.org.
1.2 By completing the pj365 registration process or by continuing to use the platform after the publication of revised Terms, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their current version.
1.3 These Terms should be read in conjunction with any product-specific rules (including but not limited to sportsbook rules, casino game rules, and individual promotion terms) which are incorporated by reference into this agreement.
1.4 pj365 reserves the right to modify these Terms at any time. Material amendments will be communicated to registered players via the email address on file. Continued use of the platform following notification constitutes acceptance of the amended Terms.
2.1 Minimum Age: You must be at least 21 years of age to register and use pj365. This requirement is absolute and non-negotiable. pj365 operates a strict 21+ policy in accordance with its international licensing obligations and its commitment to the protection of minors.
2.2 pj365 employs age verification procedures during the registration process and at the point of first withdrawal. You may be required to submit government-issued identification — including your Computerised National Identity Card (CNIC) — to confirm your age and identity.
2.3 Any player found to be under 21 years of age will have their account immediately suspended. All deposits will be returned to the original payment source, all winnings will be voided, and the account will be permanently closed. pj365 may report underage gambling attempts to relevant authorities where required.
2.4 Geographic Restrictions: It is the sole responsibility of each player to ensure that online gambling is legal in their jurisdiction prior to registering with pj365. pj365 makes no representations as to the legality of its services in any particular jurisdiction beyond those in which it is explicitly licensed to operate.
2.5 By registering, you warrant that you are not a resident of any jurisdiction in which gambling is prohibited, and that you are accessing pj365 of your own free will and not for any commercial purpose.
3.1 Each individual is permitted to hold one (1) pj365 account only. The creation of multiple accounts — whether under the same identity, different identities, or using different devices or IP addresses — is strictly prohibited. pj365 employs automated detection systems to identify duplicate account attempts.
3.2 All information provided during registration must be accurate, complete, and current. This includes your full legal name as it appears on your CNIC, date of birth, residential address, Pakistani mobile number, and email address.
3.3 You must notify pj365 promptly of any changes to your registered details by contacting support via live chat. Failure to maintain accurate account information may result in withdrawal delays or account suspension.
3.4 pj365 reserves the right to refuse any registration application at its sole discretion, without being required to provide a reason.
3.5 Corporate and Business Accounts: Registration on behalf of a company, partnership, or other legal entity is not permitted. pj365 accounts are for individual natural persons only.
4.1 You are entirely responsible for the security of your pj365 login credentials, including your username, password, and any two-factor authentication codes. You must not share your credentials with any third party under any circumstances.
4.2 pj365 will never ask you to provide your password via email, live chat, or any other communication channel. Any communication purporting to be from pj365 and requesting your password should be treated as fraudulent and reported to support immediately.
4.3 All transactions and bets placed using your pj365 login credentials are deemed to have been authorised by you. pj365 accepts no liability for losses incurred as a result of unauthorised account access where such access results from your failure to maintain the security of your credentials.
4.4 If you suspect that your account has been accessed without your authorisation, you must contact pj365 support via live chat immediately. pj365 will temporarily freeze the account pending investigation.
5.1 All deposits on pj365 are processed in Pakistani Rupees (PKR). The minimum and maximum deposit amounts applicable to each payment method are displayed in the pj365 cashier at the time of deposit.
5.2 The following payment methods are currently supported for PKR deposits on pj365: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, and standard bank transfer to pj365's designated PKR account.
5.3 Deposits must be made from payment accounts that are registered in your own name. Deposits from accounts belonging to third parties — including family members — are not permitted and may result in account suspension.
5.4 pj365 does not accept deposits originating from credit facilities, student loans, or any borrowed funds. By depositing, you warrant that all funds deposited are your own legitimate personal funds.
5.5 pj365 reserves the right to request documentation to verify the source of deposited funds as part of its anti-money laundering (AML) obligations. Failure to provide such documentation within the specified timeframe may result in account suspension.
6.1 Withdrawals from pj365 are processed only after the successful completion of identity verification (KYC). You will be required to submit a copy of your CNIC and proof of your registered payment method before your first withdrawal is processed.
6.2 All withdrawals will be returned to the same payment method used for the corresponding deposit, where technically possible. This is a mandatory anti-money laundering control and cannot be waived by request.
6.3 Standard withdrawal processing times on pj365 are as follows: JazzCash and EasyPaisa withdrawals are typically processed within 24 hours; bank transfers to HBL, UBL, and Meezan Bank are typically processed within 2–3 banking days.
6.4 pj365 reserves the right to conduct additional verification checks before processing any withdrawal above certain threshold amounts as required by its AML programme. During such checks, the withdrawal may be held for a maximum of 10 business days.
6.5 Any bonus funds or winnings derived from bonus play must meet the applicable wagering requirements before they become eligible for withdrawal. Attempting to withdraw bonus funds before wagering requirements are satisfied will result in the bonus and associated winnings being forfeited.
7.1 All bonuses, free spins, cashback offers, and other promotions offered by pj365 are subject to specific terms and conditions that will be published alongside each promotion. In the event of any conflict between promotion-specific terms and these general Terms & Conditions, the promotion-specific terms shall take precedence with respect to that promotion only.
7.2 Wagering Requirements: Unless expressly stated otherwise, all bonus funds are subject to a minimum wagering requirement before withdrawal. The applicable wagering multiplier will be stated clearly in the promotion terms. Wagering must be completed within the stated validity period; any unused bonus funds and associated winnings will be removed from your account upon expiry.
7.3 pj365 reserves the right to withdraw any bonus offer, amend bonus terms, or cancel any individual player's bonus entitlement at any time without prior notice where there is evidence of:
7.4 Bonuses are available only to players who have made a genuine deposit into their pj365 account for the purpose of entertainment gaming. Players who deposit solely to claim bonuses without genuine intention to play are not eligible for pj365 promotional offers.
8.1 All sports bets placed on pj365 are subject to the pj365 Sportsbook Rules, which are published separately and incorporated into these Terms by reference. In the event of any dispute regarding the settlement of a bet, the pj365 Sportsbook Rules shall be the definitive reference document.
8.2 Bet Acceptance: pj365 reserves the right to refuse or limit any bet at its sole discretion. This includes but is not limited to bets placed at odds that were published in error, bets that exceed pj365's maximum liability thresholds, and bets placed by accounts under investigation.
8.3 Void Bets: A bet may be declared void and the stake returned in the following circumstances: the event is cancelled or abandoned before completion; the odds were published due to a technical error or data feed failure; the event outcome has been affected by corruption, match-fixing, or other integrity violations.
8.4 PSL and Cricket Betting: Given that Pakistan Super League cricket is the highest-volume betting market on pj365, specific PSL betting rules — covering rain interruptions, DLS method application, and player substitution scenarios — are detailed in the Cricket Betting Rules section of the pj365 sportsbook.
8.5 In-play bets are accepted subject to market availability. pj365 reserves the right to suspend in-play markets at any time without prior notice during live events. Bets accepted before a market suspension are honoured; bets submitted during a suspension will not be accepted.
9.1 All casino games and slot titles available on pj365 are sourced from licensed, independently audited software providers. Published Return-to-Player (RTP) percentages for each game are available within the game's information panel.
9.2 Live casino results — including roulette spins, baccarat card draws, and blackjack hands — are determined by genuine physical randomness in the relevant studio environment. pj365 does not control live casino outcomes beyond the published house edge inherent in each game's rules.
9.3 In the event of a disconnection during a live casino session or slot spin, pj365's system will complete the game round and the result will be recorded and credited or debited to your account accordingly. You may review all game history from within your pj365 account.
9.4 pj365 reserves the right to remove or replace any game title from its casino or slots lobby at any time without prior notice, including where a game provider's license is suspended or withdrawn.
10.1 The following conduct is strictly prohibited on pj365 and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:
11.1 pj365 is committed to responsible gaming and to providing a safe, transparent, and controlled gambling environment for all Pakistani players. Gambling should always be entertainment — never a means of generating income or resolving financial difficulties.
11.2 The following responsible gaming tools are available to all pj365 account holders immediately after pj365 login:
11.3 Self-exclusion requests are actioned within minutes of submission via live chat. During a self-exclusion period, pj365 will make reasonable efforts to prevent marketing communications from being sent to the excluded player.
11.4 If you are concerned about your gambling behaviour or that of someone you know, please visit the Responsible Gaming page for detailed guidance and support resources.
12.1 All content on the pj365 platform — including but not limited to text, graphics, logos, icons, images, software, data compilations, and audio-visual content — is the property of pj365 or its licensed content providers and is protected by applicable intellectual property laws.
12.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pj365 platform solely for your personal, non-commercial entertainment purposes. This licence does not include any right to reproduce, distribute, adapt, or commercially exploit any pj365 content.
12.3 The pj365 brand name, logo, and all associated trademarks are the exclusive property of pj365. Nothing in these Terms constitutes a grant of rights to use any pj365 trademark without prior written consent.
13.1 pj365 provides its platform on an "as is" and "as available" basis. While pj365 uses commercially reasonable efforts to maintain platform availability, we do not warrant that the platform will be uninterrupted, error-free, or free from technical faults at all times.
13.2 To the maximum extent permitted by applicable law, pj365 shall not be liable for any indirect, incidental, special, consequential, or punitive losses arising from your use of the platform, including but not limited to loss of profits, loss of data, or financial losses arising from betting and gaming outcomes.
13.3 pj365's total aggregate liability to any individual player for any claim arising under these Terms shall not exceed the total value of deposits made by that player in the 12-month period immediately preceding the claim.
13.4 Nothing in these Terms excludes or limits pj365's liability for fraud, fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.
14.1 pj365 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, pj365 will notify registered players via the email address associated with their account at least 7 days before the changes take effect, unless changes are required immediately by law or regulatory directive.
14.2 The most current version of these Terms will always be available at pj365.org/terms-conditions. The version date displayed at the top of this document indicates when these Terms were last revised.
14.3 If you do not agree to any amendment, you must cease using the pj365 platform before the amendment's effective date and contact support to close your account and withdraw any available balance.
15.1 These Terms & Conditions are governed by the laws of the jurisdiction in which pj365 holds its gaming licence. In the event of any dispute between you and pj365 that cannot be resolved through pj365's internal complaints procedure, the dispute shall be referred to the relevant dispute resolution body designated by pj365's licensing authority.
15.2 Internal Complaints: All complaints must first be submitted to pj365 support via live chat or by email to [email protected]. pj365 will acknowledge your complaint within 48 hours and aims to provide a full written response within 10 business days of receipt.
15.3 You agree that any legal proceedings arising from these Terms shall be conducted in the English language. pj365 makes no representation that these Terms comply with the laws of any specific jurisdiction beyond those in which it is licensed, and it is your responsibility to ensure compliance with local laws.
16.1 If you have any questions about these Terms & Conditions, wish to raise a complaint, or need assistance with any aspect of your pj365 account, please contact our support team through the following channels:
16.2 When submitting a complaint, please include your pj365 account username, the date and time of the relevant incident, a clear description of the issue, and any supporting screenshots or transaction reference numbers. This will help us resolve your complaint as quickly as possible.
16.3 pj365 is committed to fair, transparent, and timely resolution of all player complaints. We treat all complaints with the same degree of seriousness regardless of the amount involved.
Join thousands of serious bettors across Karachi, Lahore, Islamabad, and Faisalabad on pj365. Bet on PSL, cricket, football, and more — or explore world-class live casino and slot games. Fast PKR deposits via JazzCash and EasyPaisa.